Frequently Asked Questions

A heat pump is an all-in-one heating and cooling system that works by efficiently transferring heat rather than generating it. In winter, it extracts warmth from outdoor air to heat your home. In summer, it reverses cooling your home by removing indoor heat. This smart technology can reduce your energy bills by up to 50% compared to traditional systems.

Our transparent process ensures you know all costs upfront:

- Free home assessment On-site evaluation of your HVAC needs

- Immediate detailed quote Clear pricing with projected savings

- Instant rebate application Apply for NYS Clean Heat and other programs during your visit

- 0% financing options Low-cost payment plans available

Absolutely! Heat pumps are more efficient than traditional HVAC systems because they simply move heat rather than create it. Here's why they're so effective:

• Smart heat transfer technology (not fuel burning)
• One system handles both heating & cooling
• High SEER ratings for maximum savings
• Qualify for rebates and other incentives

Even in freezing temperatures, modern heat pumps efficiently extract heat from outdoor air to warm your home, then reverse in summer to cool it - all while using significantly less energy than conventional systems.

Yes! New York State offers significant savings for energy-efficient upgrades:

- NYS Clean Heat Rebates - Up to 50% off qualifying heat pump installations

- 0% interest financing - Affordable payment options

- Building-specific programs - Different rebates for homes, multifamily units, and commercial properties

We provide one-stop rebate applications—our experts handle all paperwork to maximize your savings.

We stand behind our work with a 12-month labor warranty on all installations, plus a 10-year manufacturer's warranty. This double coverage ensures your complete peace of mind.